Last Updated: November 2, 2025

Privacy Policy

At HospitalityHub, we believe trust is the foundation of great hospitality. Here is how we protect your data.

1. Information We Collect

We collect information necessary to provide you with a seamless booking and stay experience:

  • Booking Details: Name, email address, phone number, and guest count.
  • Financial Data: Payment information (processed securely via encrypted third-party providers).
  • User Content: Feedback, ratings, and any media you choose to upload.

2. How We Use Your Data

Your data is used solely to facilitate your experience with HospitalityHub:

  • To confirm and manage bookings
  • To improve our services
  • To send stay updates
  • To process refunds or support

3. Data Protection

We employ industry-standard security measures including SSL encryption, secure servers, and strict access controls.

Important: We do not sell or share your personal information with third parties for marketing purposes. Data is only shared with essential service providers (e.g., payment processors).

4. Your Rights

You retain full control over your personal data. You have the right to:

  • Request a copy of the data we hold about you.
  • Request corrections to any inaccurate data.
  • Request deletion of your account and data ("Right to be Forgotten").

Have questions about your privacy?

Our Data Protection Officer is available to assist you with any concerns.