Last Updated: November 2, 2025
Terms & Conditions
Please read these terms carefully. They govern your use of HospitalityHub, including bookings, payments, and guest interactions.
1. Booking Policy
Our booking process is designed to be fair and transparent for all guests:
- Availability: All bookings are subject to confirmation. A reservation is not final until you receive a confirmation email.
- Accuracy: Guests must provide accurate contact details. We are not responsible for missed communications due to incorrect emails/numbers.
- Cancellation: Specific cancellation windows apply to each room/service and are displayed clearly before checkout.
2. Payment Terms
We prioritize secure and straightforward financial transactions.
- ✓ Secure SSL Processing
- ✓ Transparent Pricing (No hidden fees)
- ✓ Refunds processed to original method
- ✓ Full invoice provided upon checkout
3. Guest Conduct
To ensure a pleasant experience for everyone, we maintain high standards of conduct.
Guests are expected to respect staff, property, and other guests. HospitalityHub reserves the right to refuse service or evict guests (without refund) for violent behavior, destruction of property, or illegal activities.
4. Liability
While we strive for perfection, there are limitations to our liability regarding your stay.
Disclaimer: HospitalityHub is not liable for the loss of personal belongings, travel delays caused by third parties, or specialized dietary reactions unless explicitly agreed upon in writing prior to arrival.
Need clarification on these terms?
Our management team is happy to explain any clause in detail.